![]() But still didn't figure out which file was storing these variables. Now it is storing the stream modes correctly. Update 2: I deleted the Reolink folder under AppData (both Local and Roaming) and re-installed the client. When turning on it simply just freezes at the Reolink. I cannot find which file is used to store these settings.had to time to investigate.įor sure thus was caused by the actions I did to try and reproduce the scenario mentioned by Neil. Download User Manual for Reolink Client Smart Motion Alerts Be Notified Instantly Reolink camera. Make sure you assign different media port number for each camera (the default is 9000). Using IP/DDNS option will allow you to connect directly to your router, to the cameras. Using UID will route the connection to Reolink servers and there is the issue. Thus simply shows that it uses the previous settings under AppData which have not been erased. I solved the freezing issue by disabling UID and connecting via IP address using DDNS. Re-installing the same client will not solve the issue. Google, Google Play, Google Assistant et des marques et logos associés sont les marques commerciales de Google LLC. Reolink Gotcha - H.264 High profile Reolink H.264 High profile (default setting) causes no signal. And the update won't clear the recordings on the micro SD card. Hi all,Some users have reported that their non-AI cameras have a freeze issue on APP/Client at the same time yesterday. Horaires d’ouverture : Lundi - vendredi, UTC+8 de 8 h 00 à 18 h 00 Copyright © 2023 Reolink. Reolink engineers have identified video freeze issues with dual streams on their 8MP cameras (RLC-810A, RLC-811A and RLC-820A). This is definitely a bug on the way the stream mode setting is stored. Refer to For the update button, we'd feedback your demand to the R&D to check. So in every camera I select the stream is ALWAYS FLUENT irrespective of how it was set before. I even changed the stream mode to CLEAR and on the same camera I click on Playback.then I return to the live view of the same camera and the stream mode changed to FLUENT. I quitted the client and re-run it and the same behaviour was observed. I moved to the other camera and it was FLUENT again. I went back to the first camera and the stream mode was FLUENT again. Create a unique media port number for each camera. Then I changed to clear and clicked on another camera.and it was fluent and I changed it to CLEAR. Cancel UID option than set and enable DDNS in your router or on each camera. Update 1: This morning I ran the client and all the streams were FLUENT. I did follow your sequence but wasn't able to reproduce it.
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